Privacy Policy – Stars for Special Abilities and Early Intervention Center
Abu Dhabi – UAE
www.starzuae.com
At Stars for Special Abilities and Early Intervention Center (“we”, “our”, or “the Center”), we are committed to protecting the privacy and confidentiality of all personal information collected through our website and communication channels. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and relevant regulations issued by the Department of Community Development (DCD).
1. Information We Collect
We may collect personal information when you:
– Fill out contact or admission forms.
– Submit documents such as ID copies, child photos, or medical/educational reports.
– Communicate with us via email, WhatsApp, or phone.
The information may include:
– Parent/guardian name, contact details, and address.
– Child’s basic information related to therapy or early intervention.
– Attached documents voluntarily provided.
Children’s data is collected only from parents or legal guardians. We do not publicly display or share any personal data on our website.
2. Legal Basis for Processing
We process personal data based on:
– Your explicit consent.
– The need to provide therapy, early intervention, or educational services.
– Compliance with UAE laws and regulatory requirements.
3. How We Use the Information
We use the collected information to:
– Respond to inquiries and admission requests.
– Schedule or confirm appointments.
– Provide therapy, early intervention, or educational services.
– Improve communication and client experience.
4. Data Retention
We retain personal data only for as long as necessary to provide services or comply with legal obligations. After this period, data is securely deleted or anonymized.
5. Data Protection and Security
We implement administrative, technical, and physical safeguards to protect personal data from unauthorized access, loss, or misuse. Access to sensitive data is restricted to authorized staff only.
In the event of a data breach, we will notify affected individuals and relevant UAE authorities in accordance with PDPL requirements.
6. Sharing of Information
We do not sell or share personal data with third parties. Information may only be shared when:
– Required by UAE law or government authorities.
– Necessary for professional support (e.g., specialist referrals).
– Required for secure data processing by service providers (e.g., email or hosting services).
7. International Data Transfers
Some tools used on our website (such as Google Analytics, Meta Pixel, WhatsApp, or email servers) may process data outside the UAE. We ensure that such transfers comply with PDPL requirements and that adequate protection measures are in place.
8. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience. These tools may collect anonymized data such as IP address, browser type, and time spent on pages. You may disable cookies through your browser settings.
9. Your Rights
Under UAE PDPL, you have the right to:
– Access your personal data.
– Request correction or deletion.
– Withdraw consent (where applicable).
– Request information about how your data is processed.
Requests can be sent to: admin@starzuae.com
10. Contact Information
For questions or concerns regarding this Privacy Policy or data protection matters, please contact us at:
admin@starzuae.com
+971 50 404 0152
© Stars for Special Abilities and Early Intervention Center. All Rights Reserved.